- This event has passed.
Digitally Bridging the Workforce Gap
September 13, 2023 @ 2:00 pm
Utilities and government organizations have experienced a significant talent shortage, and it’s not just short-staffed teams that are struggling — even fully-staffed teams are feeling the impact of inflation and are inundated with daily manual tasks.
By leveraging technology to make up for lost person-hours and empower existing staff, utilities and government organizations can not only increase customer satisfaction but also encourage staff to stay onboard. Moreover, digital transformation allows organizations to futureproof themselves from other workforce shortage issues, like a potential wave of mass retirements in the next few years.
One intuitive starting point for digital transformation is billing and payments. A streamlined digital billing and payment solution frees up time for employees to address more pressing issues and reduces the risk of errors and delays, improving overall employee and customer satisfaction.
Join Invoice Cloud and Governing on September 13, 2023, at 11 AM PT/2 PM ET for a live webinar exploring how utilities and government organizations can limit the impact of the workforce gap with digital payment and billing solutions.
Key takeaways include:
- Tackling the talent shortage
- Breaking the employee burnout cycle
- Digital billing and payment best practices
- How to increase customer satisfaction
Complimentary: $ 0.00
