Q: Do you sell/share my info?
A: We do not sell or share customer information.  However, your information is submitted to our credit card processor in order to process your payments.  For further privacy, terms and conditions, please see the below pages.
Terms: https://fyigov.com/terms-conditions/
Privacy: https://fyigov.com/privacy-policy/

Q: What do I get if I subscribe?

A: Lists of events tailored for you by your preferences settings.  You can search on the website and get emails every Sunday with a list of events for that week.  You can register and add these events to your calendar.  For more information visit Terms: https://fyigov.com/how-it-works/

Q: What’s the cost to subscribe?

A: It depends on the subscription you choose.  See subscription options at https://fyigov.com/subscription/

Q: I want to join, how do I subscribe?

A: Go to https://fyigov.com/subscription/ and click individual subscription. 

Q: I’ve subscribed, when can I get my events list? 

A: The first email will be sent every Sunday night.  In the meantime, you can search events on our website and download them to your calendar.

Q: How do I set my preferences?

A: Visit User Preferences page at https://fyigov.com/preferences/

Q: Do you have corporate subscriptions?

A: Visit Corporate Subscription at https://fyigov.com/corporate-subscription/

Q: I want to be a Partner or buy ads, who do I contact?

A: Visit https://fyigov.com/partners/

Q: How can I cancel my subscription?

A: Visit My Account at https://fyigov.com/membership-account/your-profile/

Q: How long does it take to cancel my account.

A: About 24-48 hours. 

Q: How do I update my credit card?

A: Visit My Account at https://fyigov.com/membership-account/your-profile/

Q: I’m not getting my Sunday emails, what can I do?

A: Open your email account and Whitelist events@fyigov.com.  If that doesn’t work, submit this form here (https://fyigov.com/contact/).

Q: Can I get a refund?

A: Unfortunately, we cannot provide refunds.  However, your cancellation will be processed immediately and will not billed further.  You will still have access until your subscription expires.

Q: Can I upgrade or change my subscription?

A: Visit our Membership https://fyigov.com/membership-account/membership-checkout/

Q: How do I pay or register for an event?

A: Every event found in website searches or emails will have a register or payment link.

Q: I have a suggestion.  How can I submit?

A: Visit our Comments and Feedback page at https://fyigov.com/comments-and-feedback/

Q: I have a question.  Can I call someone? 
A: The best method of contact is our website form at: https://fyigov.com/contact/.  Other email addresses are listed below.Corporate Subscription: corporate@fyigov.com

Subscriptions: subscriptions@fyigov.com

General emails and customer service: info@fyigov.com

Q: What’s is your address and can I come to your office?

A: Our mailing address is below but we cannot accept visitors.

fyiGOV

1776 K Street NW
Washington, DC 20006